Question 1

Can I try Rocket for free?

Accepted Answer

Yes. Our Starter plan allows you to begin building with a 1M token limit - no payment or credit card details are needed. Upgrade only when you're ready to scale.

Question 2

Which plan is best for me?

Accepted Answer

If you're exploring or testing, start with the free Starter plan. Once you're confident, upgrade to a Personal plan for moderate use, or consider the Rocket or Booster plans if you expect higher usage. If you're unsure about your usage, you can start with the Personal plan and purchase additional credits as needed.

Question 3

What if my tokens are exhausted in any paid plans? Can I buy more tokens?

Accepted Answer

Yes. If you run out of tokens, you can purchase more anytime using the add-on plan called "Refuel"; no need to upgrade or change your plan.

Question 4

Do I need any long-term commitment?

Accepted Answer

No. All plans are offered as monthly or annual subscriptions, and you can cancel anytime. However, an annual subscription saves you 20%.

Question 5

Do I need to provide credit card details to start?

Accepted Answer

No. You can sign up and build for free using our Starter plan without needing a card.

Question 6

What payment methods do you accept?

Accepted Answer

We accept payments through credit cards. You can also do direct bank transfers.

Question 7

Can I switch or cancel my subscription anytime?

Accepted Answer

Yes. You can upgrade, downgrade, or cancel at any time; your projects and data stay unchanged.

Question 8

How do refunds work?

Accepted Answer

We don't offer refunds, but if something goes wrong, just contact our support team at support@rocket.new to make it right.

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FAQs